Online Training

Workplace Violence: First Line of Defense

Workplace violence can either be internal or external. Train your staff to identify its different forms and causes, with special focus on how to react and respond to them at work.

Workplace Violence

  • Introduction

Awareness

  • Causes Of Workplace Violence
  • Understanding Warning Signs

Prevention

  • Purpose Of A Violence Prevention Program
  • Needs Assessment
  • Policies And Procedures
  • Recognizing And Reporting Threats
  • Stress Management
  • Conflict Resolution And Diffusion

Response

  • A Comprehensive Approach
  • Crisis Management

 

Cost: $25 plus GST

Duration: The time needed to complete each online course varies for each individual. You may stop the course at any time and access your activity at a later date.